THE HOLIDAY SHOP IS LIVE!!! - (during our PAWRENTAL leave🐶, orders will ship 3-5 business days after purchase)

Shop Policies

 

Thank you for shopping with us! By making a purchase at www.fioribelle.com, you are adhering to the following policies:

PAYMENT

Payment is due in full at the time of purchase, prior to shipping. PayPal, GooglePay, ShopPay, Fioribelle Gift Cards and all Major Credit Cards are accepted.

SHIPPING

Your purchase will be sent to the address provided at checkout. Please make sure that this address is up to date and correct before submitting your order. You will receive a notification when your order has shipped, along with tracking information. All orders ship via USPS, unless otherwise agreed. If you would like to inquire about overnight shipping or shipping with a different mail carrier (FedEx, UPS, etc) please contact us before purchasing.

US Shipping

Shipping times vary. USPS First Class is usually 3-5 business days. USPS Priority is usually 2-3 business days.

International Shipping

Shipping times vary and are affected by customs. USPS First Class international can take up to 3 weeks. USPS Priority International is usually 6-10 business days.
Customers are responsible for any fees. taxes and duties associated with purchasing and shipping to their respective countries.

Estimated Order Processing Times:

Unless otherwise specified in each listing, most of our items will ship 1-5 business days after purchase. Custom wedding items have custom processing times, please  before ordering if you have any questions.

RETURNS + REFUNDS

All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or a replacement sent. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped.
If at any time there is a problem or you are unsatisfied with your purchase, please contact us to resolve the issue within 48 hours of receiving your items. We strive to make every customer happy and your satisfaction is extremely important to us.

EXTENDED USE AND COPYRIGHT OWNERSHIP

All designs created by Fioribelle are owned by Fioribelle. This includes wedding items, custom orders, stationery artwork, motifs, patterns, illustrations, design elements and calligraphy.
Fioribelle owns all copyrights in any and all work(s) created or produced pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, are expressly and solely owned by Fioribelle and may be used in the reasonable course of Fioribelle business. Fioribelle has the right to also use any portion of the work for portfolio or marketing purposes.