Do you ship internationally?
I sure do! International shipping options are provided at checkout.
How long will it take to receive my order?
Most items ship within 1-5 business days. Orders are shipped either via USPS First Class Mail or USPS Priority Mail. Both options include tracking, and items typically arrive 2-5 days after the item has shipped. International orders are shipped via First Class Mail International. Please allow up to 3 weeks for delivery, as packages sometimes get held up in customs. If you have any questions about your order, please contact me.
My item arrived damaged, what do I do?Oh no! I am so sorry that happened! - While it is very unusual that orders arrive in anything less than perfect condition, sometimes things happen that are out of our control. If your package arrived damaged, please shoot me an e-mail at firstname.lastname@example.org within 48 hours of receiving your package and I will get things taken care of for you.
What is your return/exchange policy?
I want you to be 110% satisfied with your purchase! If for some reason you are not happy, please contact me within 48 hours of receiving your order and I will take care of any issues that may arise.
Please note that custom orders (including paper flowers and wedding invitations) are not refundable. Used, opened and/or final sale items cannot be returned.
Do you offer digital downloads?
A this time, I do not offer digital downloads of any art, prints or products.
How much should I expect to pay for envelope calligraphy?
Envelope calligraphy starts at $3.50 per envelope for guest addressing and $2.75 per return and RSVP envelope addressing. Wax Seals, vintage stamps and other fun options are available for an additional cost. Fioribelle couples can expect and average investment of $1,000 to $1,250 for calligraphy services. To get started please inquire about my services or feel free to contact me directly with specific questions.
How far in advance do I need to book?
In order to ensure we can fit you in our design calendar, please book at least 6 weeks before your desired mailing date. Keep in mind that it is customary to mail your wedding invitations 6-8 weeks ahead of time. For example, if you are getting married in May, be sure to reach out in January
Do you work with brides in other states or countries?
Yes! although I am based in Central Florida, I work with brides from all over the country (and the world!) Free domestic shipping is included for all calligraphy services. If you would like a quote for international shipping, please contact me
Do you require a deposit?
Yes! when you become a FioriBelle couple, you are required to pay a non-refundable 50% retainer which guarantees your spot on our design calendar.
Got any more questions about calligraphy? here’s a blog post where I cover the Top 3 questions I get from couples who want to work with me, feel free to have a look!